Cirque du Soleil – CRYSTAL

TAURON Arena Kraków – Jan 23-26, 2020

ERGO Arena Gdańsk/Sopot – Jan 30- Feb 2, 2020

Tickest on sale from August 2

Cirque du Soleil is thrilled to be back in Poland to present its coolest arena show : CRYSTAL! This one of a kind arena show blends circus arts and the world of ice skating in a stunning new production that will take the audience on a journey into a whimsical frozen playground where ice skating of all kinds mingles with acrobatics and aerial feats.

Created by Shana Carroll and Sebastien Soldevila tells the story of Crystal – young girl who feels misunderstood and out of sync with her entourage. When she ventures out on a frozen pond she falls through the ice into an upside world.

Crystal, our eccentric heroine, takes you on an exhilarating tale of self-discovery as she dives into a world of her own imagination. Feel the adrenaline as she soars through this surreal world to become what she was always destined to be: confident, curious, and creative.

Both playful and poignant, it stirs the senses and creates a childlike wonder…

–Broadway World –

 

CRYSTAL Official Photos: https://bit.ly/2KefkFv

Official Trailer: https://bit.ly/2js1OlL

 

About Cirque du Soleil

CRYSTAL is Cirque du Soleil’s 42nd original creation since 1984. Since its inception, the Company has brought wonder and delight to over 200 million spectators in more than 450 cities on six continents. Cirque du Soleil currently has over 4 000 employees and 1400 performing artists from 50+ countries.

For more information about Cirque du Soleil, please go to www.cirquedusoleil.com

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Venues and dates
KRAKÓW TAURON Arena Kraków
GDAŃSK/SOPOT ERGO Arena
JANUARY 2020

23 JANUARYThursday

19:00

24 JANUARYFriday

19:00

25 JANUARYSaturday

12:00 16:00 20:00

26 JANUARYSunday

13:00 17:00
FEBRUARY 2020

01 FEBRUARYSaturday

15:00 19:00

02 FEBRUARYSunday

13:00 17:00
JANUARY 2020

30 JANUARYThursday

19:00

31 JANUARYFriday

19:00
Ticket prices
KRAKÓW TAURON Arena Kraków
GDAŃSK/SOPOT ERGO Arena
Tickets

Demand based pricing, prices change with the amount of sold tickets.

Buy earlier, pay less.

Demand Based Pricing is a system whereby prices for different shows and levels are derived from the demand of each performance. Consumers receive the most benefit buying early and getting the lowest prices as well as the best seat availability. Conversely when booking late, more popular performances in greater demand may reflect a higher priced ticket. Prices are however limited to a fixed ceiling. Overall, Demand Based Pricing provides the consumer with greater choice on the price they wish to pay.

Tickets for children aged 2 to 12 - 20% discount

Children under 2 years of age – free of charge (if they sit on an adult's lap).

Carers of the children under 2 years of age, as well as carers of children between 2-12 years of age entitled to a discount are obliged to present documents proving the age of a child.

CRYSTAL Terms and Conditions: . Children under the age of 2 years old (for the event taking place on January 23, 2020 - born after January 23, 2018; when it comes to the remaining show dates the age of a minor is counted analogically), and analogically to the remaining dates of the shows) can enter the show for free. Children aged 2-12 (for the event taking place on January 23, 2020 - born between January 23, 2008 and January 23, 2018; when it comes to the remaining show dates the age of a minor is counted analogically) can use 20% discount.  It's necessary to have valid document proving child's age (in case of children in school age) and present it at the entrance in order to use a 20% discount (2-12 years of age) or free entrance (children under 2 years of age).

Group tickets:

Ordering tickets for your group available only via e-mail contact at: bilety@alterart.pl

Q&A

Due to the exceptional character of the show and for the safety of our artists, entrance to the audience is possible only in chosen moments after the show begins. We kindly ask you to find your seats as soon as possible, and in case of being late we ask you for your patience. The Service will let you in to the auditory in appropriate moment.

What is CRYSTAL?

Cirque du Soleil’s CRYSTAL explores the artistic possibilities of ice for the first time in the company’s 35-year history. This one of a kind arena show blends circus arts and the world of ice skating in a stunning new production that will take the audience on a journey into a whimsical frozen playground. In CRYSTAL, acrobats and skaters perform acrobatic feats on the ice and in the air, seamlessly combining multiple disciplines for a world class unique experience. Figure skating, freestyles skating, and extreme skating blend with traditional circus disciplines such as swinging trapeze, aerial straps and hand to hand. For more information, please visit the Crystal page.

What is the story of CRYSTAL?

Created by Shana Carroll and Sebastien Soldevila, the show tells the story of Crystal, young girl who feels misunderstood and out of sync with her entourage. When she ventures out on a frozen pond, she falls through the ice into an upside world of her imagination. Crystal, our eccentric heroine, takes you on an exhilarating tale of self-discovery where you can feel the adrenaline as she soars through this surreal world to become what she was always destined to be: confident, curious, and creative.

Show duration/Intermission

The show lasts 2h10 minutes including a 20-minute intermission in the middle of the show.

What time should we come to the show?

Spectators will be allowed to enter the arena one hour before the start of the show. In order to avoid being late, we invite you to come earlier, at least 15 minutes before the start of the show. ATTENTION: Due to safety reasons, after the show has started, you might have to wait for a specific time in the performance before being allowed to access your seats.

Can I bring my kids to the show?

Like most of Cirque du Soleil’s shows, CRYSTAL is meant to entertain the whole family. That said, moments of loud music and darkness used during the show may frighten some children. CRYSTAL is a show on Ice, which means that you might consider bringing an extra piece of clothing to avoid being cold. Please remember to provide hearing protection for small children.

Are there cloakrooms in the venue?

Cloakrooms are available in the arena (cost: PLN 2-3*).

*prices in cloakrooms are not established by the Promoter but by the operator of the given venue, therefore the prices may differ.

What are the parking options at the venues?

TAURON Arena Krakow has over 1,300 parking places in a multi-level underground garage and on the outside. Entrance to the Arena is located at Lema Str. where Al. Pokoju meets  Al. Jana Pawła II - these are Cracov's communication routes between the city center and Nowa Huta.

The price of a parking place equals to PLN 30. It is worth to purchase a parking ticket earlier on arena's website in order  to use the car park during the event. On the day of the show, you will be able to pay with cash.

The price of a parking place for bus equals to PLN 100* - earlier transfer is possible, but on the show day only payments by cash will be accepted.

Access to the car park is free of charge for disabled people  (upper car park , at the level of entrances).

*prices of the carparks are not established by the Promoter but by the operator of the given venue, therefore the prices may differ.

Near Ergo Arena there is an all-access car park available. It can fit 700 cars and up to 15 coaches. Access to the car park costs PLN 20* for passenger cars and PLN 50* for buses. The entry is free of charge for disabled people.

There is a paid city car park near Ergo Arena, along the Łokietka St. It has 350 parking places, and the price for entrance equals to (PLN 10).

*prices of the carparks are not established by the Promoter but by the operator of the given venue, therefore the prices may differ.

Can I bring my own food and drink to the show?

Yes, in reasonable amounts, and remember to keep the place clean. Only drinks in plastic bottles or cartons up to 500 ml are allowed at the venue.

Are there reduced tickets for children?

For children aged from 2 to 12, special tickets with 20% reduction are available. If purchasing a reduction ticket, a proof of age of the child is required in a form of a document, when it comes to the children in school age, please provide a document with a photo.

Admission is free for children under 2, however, they need to be seated in the lap of their caregiver.  The caregivers of children under 2 are requested to provide a proof of age of the child.

The children are not to be left unattended during the show. The tickets purchased for children must adjoin the seat of their caregiver.

Information for persons in wheelchairs

In TAURON Arena Krakow, seats for persons in wheelchairs are located in sectors A4

In Ergo Arena, seats for persons in wheelchairs are located in stand 318.

Please note, that both persons on a wheelchair and their guardians are obliged to have two independent tickets for the show. Tickets for persons on wheelchairs and their guardians are equal to those in Bronze category. Tickets for those places can be purchased only via e-mail address niepelnosprawni@ebilet.pl .

Tickets are being sold after sending the scan of the statement about disability, phone number and the preferred manner of tickets delivery: home tickets (electronic for the independent printing), traditional ticket (cost of a letter sent by post 8.50 PLN/courier PLN 19.90). The places are intended only for the disabled persons moving on wheelchairs and can be found in dedicated sections. A disabled person can be accompanied by her or his guardian. If a person  moving on his/her own (not on a wheelchair) will be trying to use such a ticket, the person will have to pay for the standard ticket.

Are cameras allowed in the arena?

Still and/or digital (or any other type) of photo cameras are not permitted during the CRYSTAL performance. Photography is allowed only with mobile phones. Video recordings and flash photography is strictly forbidden. Flash and external lights may dazzle the artists, which is a serious safety hazard, and is therefore absolutely not permitted. Cameras and other devices are to be left in a deposit (price: PLN 20).

Can we record the show?

Recording the show is strictly forbidden at CRYSTAL. It is not permitted with cameras and mobile phones.

Can I leave the venue, just for a while, after my ticket is scanned?

No – the ticket can be scanned only once, so any person leaving the building afterwards will not be allowed back in. You can of course leave the audience during the 20-minute intermission and visit official merchandise gift shops and catering stalls located in the corridors.

Promoter also provided a smoking room and its location will be indicated to you by the event Service.

What is Alter Art?

Alter Art is the largest independent promoter and a leader in musical and live entertainment in Poland, providing a high-level, spectacular shows, concerts and festivals, gathering thousands of spectators. Alter Art is the exclusive Polish promoter of Cirque du Soleil arena shows in Poland.

Will there be CRYSTAL merchandise available?

Yes, there will be CRYSTAL products available at the gift shop of the show.

Are there group tickets?

Persons responsible for organization of the group trips please contact us via email address bilety@alterart.pl in order to improve the reception of tickets and the entry to the hall. We encourage you to arrive on-site at least 45 minutes before performances.

Is the CRYSTAL performance in Polish?

For the convenience of the Polish viewer, the character voices will be dubbed in Polish. No surtitles will be used.

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